These terms apply to reservations at Cattle & Co venues operated by Redefining Dining Co. Your booking confirmation will contain the details that apply to your table.
Reservations and deposits
Bookings for eight or more guests may require a £5 per person card pre-authorisation. This is not charged unless the booking is cancelled late or the party does not arrive. Large groups and private events may require a deposit or full prepayment. Events valued over £500 require full payment in advance. Payment deadlines, final guest numbers and menu choices will be set out in your confirmation.
Dining times
Our usual table times are 1 hour 30 minutes for one or two guests, 1 hour 45 minutes for three or four, and two hours for groups of five or more. Your confirmation takes priority. Longer sittings may be available by arrangement.
Arrival and table allocation
Arriving late may reduce your dining time, so please contact the venue if you are delayed. We may release a table after 20 minutes without notice. We will try to meet seating requests, but cannot guarantee a particular table. Larger parties may be seated across nearby tables.
Cancellations
Cancel or change guest numbers at least four hours before your booking to avoid a charge. Eligible prepayments may be refunded or moved. Late cancellations, reduced numbers without notice and no-shows may be non-refundable. We may decline future reservations after repeated no-shows.
Menus and pricing
Menus and prices can change. For larger events, we aim to give at least 48 hours’ notice of material changes. Groups of 20 or more should provide pre-orders at least five days before the booking. Minor changes may be accepted up to 48 hours beforehand, but same-day changes cannot be guaranteed.
Celebrations and decorations
Decorations may usually be brought in up to 30 minutes before your booking by agreement. Please do not use confetti. Cakes are welcome but cannot be stored overnight. Decorating support may be available for £30. Personal belongings and decorations are left at your own risk and may be disposed of if not collected.
Allergies
Tell us about allergies when booking and again before ordering. For severe allergies, please contact the venue in advance so the team can assess whether your needs can be met safely.